Vacuum at least weekly to remove dry soil particles that can dull fibers and cause matting.
Combat crushing by placing glides under heavy furniture.
Rotate furniture to give carpet a rest.
Close blinds or shades to avoid long hours of direct sunlight.
Every 18 months
A professional steam cleaning/hot water extraction at least once every 18 months is required to maintain your warranty.
When accidents happen
Clean spills promptly.
If you cannot clean immediately, you can remove most stains after 24 hours.
Visit our stain removal page for helpful tips on how to remove tough stains.
Or flush the stain using mild dishwashing detergent and water. Blot excess moisture with a clean white cloth, moving from outer edge of stain toward the middle.